Windshield Rock Chip Repair FAQ’s

Rock chip repairHow is an auto windshield chip repair process performed?

This involves a process where a small crack or break in a windshield is repaired by taking out the debris/air from the point where it was hit. After that a clear resin is injected to fill the void. It helps prevent the damage from spreading further.


I have a windshield crack, can it be repaired?

A windshield crack can be repaired successfully up to about the size of a business card. Gilbert Windshield Replacement does not recommend repairing cracks any larger than this because the success rate of a large crack is very minimal and is just as time consuming as a replacing the car windshield. In addition, windshield crack repairs are costly and replacing the windshield is the better value. Get a free, no obligation, instant, car windshield replacement price today!


How the process of windshield repair is carried out?

A auto windshield is made by placing a vinyl sheet between the two sheets of glass. This structure is laminated and assembled to form a automobile windshield. Generally only the outside facing layer of windshield is damaged when a flying rock strikes it. While repairing a windshield the technician has to first remove any debris or air lodged in the damaged area. After that a resin is inserted between the double layers of glass. The structure of the car windshield is restored after this resin is filled in the chip for windshield crack repair. About 60-80% of the damaged area is cleared. At the same time, the visibility of impact point will slightly remain at the spot thereafter.


What are the ways to know if the damaged car windshield can be repaired?

In most cases, if the damage to the windshield is not bigger than a business card then it is possible to repair it.


After the completion of the auto windshield repair, will the crack or chip disappear?

No. It is possible that 60-80% of the damaged area is cleared up, but the point of impact will remain slightly visible after that. A car windshield chip repair basically maintains the structural strength of the windshield. It is not used as a cosmetic fix.


Is it possible to repair the windshield again after an unsatisfactory repair?

No. First, remember, that a windshield chip repair is NOT a cosmetic fix. A windshield repair is only attempted to prevent the break from running further and will not clear up a 100%. In order to repair a windshield, a clear resin is inserted between the layers of glass and hardened to keep the structural integrity of the glass intact.  Because the resin has already hardened in the place where the crack was there is no way to perform a second repair. Every windshield chip repair will come out differently. So, if you had a windshield repaired in the past and it “did” or “did not” clear up that doesn’t mean that the next repair will come out the same. There are various factors that play a role in the success of a auto windshield repair including longevity, type of break, and contamination.


What are the risks associated with the repair of a auto windshield?

The damaged area in a windshield requires application of pressure in order to repair it. Even though it happens rarely, the additional pressure can result in the windshield crack extending further. Generally this happens when the legs start extending from the break. However, your windshield repair technician can typically spot breaks that that pose higher risks ans will communicate this with you in advance. However, it is always best to attempt the windshield repair rather than not too because if a windshield poses a higher risk (typically star breaks that have legs running from the impact point) it will eventually run regardless if the repair was attempted or not.


Is this repair risk associated only with Gilbert Windshield Replacement and their system of repair?

No. The same risks are associated with all auto repair systems and glass shops. However, until there has been a failed repair these risks are not generally shared by other repair centers.


Can  rock damage to a windshield be stopped with a windshield repair?

Yes. A windshield repair can prevent any further cracking and maintain the structural integrity of a broken windshield.


Is there any guarantee on a car windshield chip repair?

Yes. If there is a failure of the windshield repair, the failed repair or the trip will not be charged by Gilbert Windshield Replacement. However, if it is a success and at a later date runs from the point of the repair,  we will apply the amount that you paid for the repair towards a new windshield replacement. Or, if your insurance company paid for the repair, we would credit them back. However, you are  in luck, because Gilbert Windshield Replacement offers the best windshield prices in the industry.


How much time does a car windshield chip repair take?

Within 30 minutes most car windshield chip repairs can be completed. If there are more than one rock chip then extra time may be needed.


After completion of the auto windshield chip repair can the car be washed?

Yes. It takes only a few minutes for the resin applied in the windshield break to fully cure and the car can be immediately driven and washed.


Do insurance companies waive deductibles for a car windshield chip repair?

Most of them. The comprehensive deductible is generally waived by insurance companies when it involves a windshield chip repair. So if you carry a high deductible and you do not have a glass endorsement on your policy than a windshield chip repair can be your best option. State Farm insurance is the the only  company that requires a policyholder to carry the glass endorsement on their comprehensive policy in order for them to waive the windshield chip repair cost.


What is the cost of a car windshield chip repair?

Gilbert Windshield Replacement charges $39.95  for the first windshield chip repair and $10.00 is charged for each additional rock chip repair.


Does Gilbert Windshield Replacement charge for coming to my home or business?

No. The mobile service is provided without any charge, whether it is a replacement or windshield chip repair. We will mobile to Gilbert Arizona or the surrounding Phoenix Metropolitan Market.


What can a person do to stop the windshield break from spreading further?

It is important to avoid vibration to the windshield. Extreme temperature changes should also be avoided. For this reason, air conditioning or heater units inside the car should not be turned on. The owner should get the car windshield repaired as soon as possible.


How the owner can contribute towards the success of a auto windshield chip repair?

It is necessary to keep the break as clean and free from contaminants as much as possible. That way it will prevent dirt from getting into the windshield break and aid in the success of the cosmetic appearance of the windshield repair. It should be repaired as soon as possible.


Can a wet windshield be repaired?

No. The windshield must be free from moisture to have a successful repair. Generally, this is a non-issue in Arizona.